Turn Inquiries Into Enrollments: Findings From the 2025 Graduate Inquiry Response Project

Clay Bond 
Regional Vice President, Liaison

Clay Bond has nearly 30 years of experience working with higher education institutions. 

For the past four years, Clay has been the Regional Vice President for Enrollment Management Sales at Liaison. He leads the Graduate Enrollment Solutions team, providing institutions with problem-solving technologies to improve outcomes. Liaison’s tools include Othot, TargetX, Enrollment Marketing, and Centralized Application Services (CAS). 

Previously, Clay was Vice President of Sales for iModules, working with Advancement/Development offices to provide alumni engagement software. Before that, he spent over 22 years at Hobsons in various roles, including working with Naviance at the K12 level and Starfish at the Student Success level. 

Clay holds an MBA from the Drucker School of Management at Claremont Graduate University and a BA in International Relations and English Professional Writing from the University of Redlands. 

Brett DiMarzo
Director, Graduate Enrollment Digital Strategy, Boston College

Brett DiMarzo has been in the field of higher education for over 20 years and is currently the Director of Graduate Enrollment Digital Strategy at Boston College (BC). He began his professional career in Financial Aid at MGH Institute of Health Professions in Boston, later moving to the Office of Admission as the Assistant Director of Admission. He also spent several years as Associate Director of Graduate Admission at Suffolk University and as Director of Graduate Admission for the School of Nursing and Health Sciences at Simmons University prior to coming to BC. 

Ryan Taughrin
Assistant Dean for Enrollment Management, University of Buffalo Graduate School of  Education

Ryan Taughrin is the Assistant Dean for Enrollment Management at the University of Buffalo's Graduate School of Education. He has spent the last decade working in graduate enrollment management. His primary focus areas on on staff support and mentorship, recruitment practices for adult and non-traditional students, and developing programming to disenchant the hidden curriculum within graduate school. He has also spent over eight years involved in NYGAP and NAGAP, hoping to build community with other folks across the GEM lifecycle. When he's not working, he loves spending time collecting records, enjoying bourbon with friends, riding his Peloton, and spending time with his family. And, most importantly, Go Bills. 

Jack Klett
Associate Vice President, Graduate Enrollment Solutions, Liaison

Jack Klett considers graduate education his professional playground having spent over 20 years of his higher education career working with graduate education stakeholders. His roles as Chief Graduate Enrollment Officer and Associate Dean of Graduate Studies positioned him well to do what he loves – helping graduate students, faculty, and staff. When not making the higher ed world a better place as Liaison’s AVP for Graduate Enrollment Solutions, he serves students as associate faculty for Thomas Jefferson University in Philadelphia.