The Financial Aid Equation:
AI + Trusted Partnership =
Enrollment Success
Register Now
February 3, 2026 | 2:00-3:00 p.m. ET

About This Webinar
This webinar continues Liaison’s ongoing exploration of how institutions can transform financial aid in higher education to drive enrollment success. Join financial aid representatives from Columbia College as they share their journey with Othot, Liaison’s advanced enrollment analytics platform, and highlight three key lessons learned along the way: how to build a trusted technology partnership, how to embrace hands-on learning to optimize student aid packaging, and how to lead a campus-wide culture shift from discount rate obsession to prioritizing net tuition revenue. Through real-world insights and practical examples, this session offers actionable strategies for aligning financial aid with institutional goals. It’s a timely, can’t-miss session for enrollment and financial aid professionals seeking proven approaches to modern optimization.
Presenters
Jillian Baer
Solutions Consultant
Liaison
Jack Klett
Jillian Baer has worked in enrollment management for more than 13 years, including serving as assistant director of graduate admissions for The Ohio State University. In her current role as a Liaison solutions consultant, she provides technical expertise to universities that leverage Liaison's enrollment, retention, and marketing solutions to achieve their goals.
Jillian Baer
Solutions Consultant
Liaison
Jack Klett
Jillian Baer has worked in enrollment management for more than 13 years, including serving as assistant director of graduate admissions for The Ohio State University. In her current role as a Liaison solutions consultant, she provides technical expertise to universities that leverage Liaison's enrollment, retention, and marketing solutions to achieve their goals.
Jillian Baer
Solutions Consultant
Liaison
Jack Klett
Jillian Baer has worked in enrollment management for more than 13 years, including serving as assistant director of graduate admissions for The Ohio State University. In her current role as a Liaison solutions consultant, she provides technical expertise to universities that leverage Liaison's enrollment, retention, and marketing solutions to achieve their goals.
Jillian Baer
Solutions Consultant
Liaison
Jack Klett
Jillian Baer has worked in enrollment management for more than 13 years, including serving as assistant director of graduate admissions for The Ohio State University. In her current role as a Liaison solutions consultant, she provides technical expertise to universities that leverage Liaison's enrollment, retention, and marketing solutions to achieve their goals.
Jillian Baer
Solutions Consultant
Liaison
Jack Klett
Jillian Baer has worked in enrollment management for more than 13 years, including serving as assistant director of graduate admissions for The Ohio State University. In her current role as a Liaison solutions consultant, she provides technical expertise to universities that leverage Liaison's enrollment, retention, and marketing solutions to achieve their goals.

Together, we can shape the future of higher education!
Speakers

Craig Cornell
Vice President of Enrollment Strategy, Undergraduate and State Systems, Liaison
Craig Cornell is the Vice President for Enrollment Strategy at Liaison. In that capacity, he oversees a team of enrollment strategists and brings best practices, consultation, and data trends to campuses across the country in all things enrollment management. Craig also serves as the dedicated resource to NASH (National Association of Higher Education Systems) and works closely with the higher education systems that Liaison supports. Before joining Liaison in 2023, Craig served for over 30 years in multiple higher education executive enrollment management positions. During his tenure, the campuses he served often received national recognition for enrollment growth, effective financial aid leveraging, marketing enhancements, and innovative enrollment strategies. Craig has published, consulted, been a keynote speaker, served on multiple boards, chaired national committees, and has presented for many state and national organizations on the many facets of strategic enrollment management and effective financial aid leveraging.

Colleen Brown
Associate Vice President Enrollment Services and Sr. Director Financial Aid, Columbia College
Colleen Brown is the Associate Vice President for Enrollment Services and Senior Director of Financial Aid at Columbia College. She began her career in financial aid as a student employee at Truman State University and has spent her career at Columbia College in Missouri, progressing through leadership roles that span financial aid, enrollment strategy, and student support. Colleen brings extensive experience in federal aid administration, scholarship leveraging, and tuition strategy. In her current role, Colleen provides direct leadership to the Financial Aid Office, where she remains closely involved in leveraging strategy and compliance, while also serving in a lead-the-leader, executive capacity for Admission Operations, CRM Operations, and a One-Stop Enrollment Support model that includes academic advising and student success coaching. She has also built significant expertise leading enrollment services across a multi-location model, supporting both on-campus and online learners. With a strong focus on compliance, student-centered service, and data-informed enrollment strategy, Colleen is committed to using technology and analytics to support institutional goals and student success. At Columbia College, Colleen has partnered closely with Othot to use predictive insights in a hands-on way to evaluate and package students, while helping lead a complex institutional shift in focus from discount rate to net tuition revenue.

Danielle Douglas
Director of Financial Aid, Columbia College
Danielle Douglas has been the Director of Financial Aid at Columbia College since 2024 and brings more than 15 years of progressive leadership experience in financial aid administration. While earning a journalism degree at the University of Missouri, Danielle developed a strong interest in research and asking the right questions, skills that later found a natural home in financial aid. A career in financial aid offered both the stability of ongoing learning and the opportunity to make a real difference for students trying to access college. Over the course of her career, Danielle has moved through a variety of leadership roles, gaining hands on experience in scholarship strategy, enrollment collaboration, and student advocacy. In her current role, Danielle focuses on using data and technology, including Othot, to support smarter financial aid offers and long-term enrollment success. She has been instrumental in several campus-wide aid initiatives, including the introduction of need-based institutional aid, revamping how athletic aid coordinates with standard recruitment scholarships, and incorporating individual enrollment likelihood into aid strategy. These efforts have required building strong partnerships across campus, fostering a culture of collaboration, and keeping student success at the center of every decision.

Vincent Sirianni
Client Success Director, Liaison
Vincent Sirianni (Vince) is a Client Success Director at Liaison, Othot, the predictive analytics solution for enrollment, retention, and persistence. Vince has over 10 years of experience in higher education prior to this role, most recently in graduate enrollment management (GEM). He is well-versed in implementing and leveraging technology to help enrollment teams improve communication, best practices, and morale throughout the enrollment cycle.
