Framework for the future Webinar-2025_LP Graphic

About This Webinar

In an era of demographic shifts and financial pressures, higher education faces a dilemma of declining trust while the perceived value of a degree begins to rebound. In this critical moment, system-wide innovation is no longer optional—it’s essential. State higher education systems are at a turning point, as long-standing models of strategic enrollment management come under increased scrutiny. With current challenges in mind, this webinar will explore unique opportunities to leverage "systemness" through technology and shared infrastructure to deliver more efficient, equitable, and sustainable outcomes for students, institutions, and states. By working together, institutions across systems can reshape approaches to student onboarding and success in more impactful ways than they could on their own.  Register now to join  Nancy Zimpher, Ph.D. (President, National Association of Higher Education Systems/NASH), April Grommo, Ed.D. (Assistant Vice Chancellor, Strategic Enrollment Management, California State University), and Liaison’s Sarah Coen (Chief Growth Officer) and Ashley Crocker (Senior AVP, Higher Education Systems) in their discussion highlighting:   

  • The current gaps in system-level enrollment strategies and why traditional approaches are no longer enough. 
  • How transformative technologies, such as Liaison’s Centralized Application Service (CAS), are unlocking greater access and efficiency. 
  • Real-world takeaways from the California State University’s recent innovations.   
  • How to create a forward-looking blueprint for modernizing public higher education through collaboration, trust-building, and scalable technology.   
  • How Liaison and the National Association of Higher Education Systems (NASH) work to advance the role of multi-campus systems and create a more vibrant and sustainable higher education sector. 

Presenters

Jillian Baer

Jillian Baer

Solutions Consultant
Liaison

Learn More
Jillian Baer

Jillian Baer

Solutions Consultant
Liaison

Learn More
Jillian Baer

Jillian Baer

Solutions Consultant
Liaison

Learn More
Jillian Baer

Jillian Baer

Solutions Consultant
Liaison

Learn More
Jillian Baer

Jillian Baer

Solutions Consultant
Liaison

Learn More
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Together, we can shape the future of higher education! 

Speakers

Headshots 2025_NANCY Zimpher

Nancy Zimpher, Ph.D. 
President, National Association of Higher Education Systems (NASH)

Nancy L. Zimpher is currently serving as Special Advisor to the President at the National Association of Higher Education Systems (NASH).  

Dr. Zimpher is Chancellor Emeritus of The State University of New York (SUNY) and from 2009 to 2017, served as SUNY’s twelfth chancellor, the nation’s largest comprehensive system of public higher education. Prior to SUNY, she served as president of the University of Cincinnati, chancellor of the University of Wisconsin-Milwaukee, and executive dean of the Professional Colleges and dean of the College of Education at The Ohio State University.

Throughout her career, Dr. Zimpher has embraced the expansive responsibilities of public higher education in the 21st century. “To educate more people and to educate them better” is at the center of her collective-impact theory of action: to drive regional and local economic development; to create seamless cradle-to-career education pipelines in every community; and systemically transform teaching and learning for students in urban and rural school settings.

Dr. Zimpher is co-founder of StriveTogether, a national network of innovative partnerships that holistically address challenges across the education pipeline, and served as chair of the National Association of System Heads, the Association of Public and Land-grant Universities, the New York Academy of Sciences, CEOs for Cities, and the Coalition of Urban Serving Universities. She is a board member of the national College Promise, former co-chair of the Knight Commission on Intercollegiate Athletics, and co-director emeritus of the Association of Governing Boards’ Institute for Leadership and Governance in Higher Education.

Dr. Zimpher holds a BS in English Education and Speech, an MA in English Literature, and a PhD in Teacher Education and Higher Education Administration, all from The Ohio State University.

Headshots 2025_April Grommo

April Grommo, Ed.D.
Assistant Vice Chancellor, Strategic Enrollment Management, California State University Office of the Chancellor

Dr. April Grommo is responsible for system-wide admissions, enrollment management, financial aid, outreach and recruitment, transfer programs, and registration and records policy, practices, and technology for California State University (CSU)Before joining the CSU Chancellor’s Office, she served in leadership positions in information technology and student services in higher education. 

Headshots 2025_Sarah Coen

Sarah Coen
Chief Growth Officer, Liaison

Sarah Coen joined the team at Liaison as the Chief Growth Officer after 30+ years in the higher education industry. She has served in executive enrollment positions on college campuses and spent nearly 20 years as a consultant and then as a Senior Vice President of Consulting Services at RNL. She brings extensive industry knowledge, campus experience, and a passion for leading teams to success. Sarah has a bachelor's degree from Miami University and a master's degree from Central Michigan University.  

Headshots 2025_Ashley Crocker

Ashley Crocker 
Senior Associate Vice President, Higher Education Systems, Liaison

Ashley joined Liaison through TargetX in 2020 and works with higher education systems and institutions to create a better student experience—from first contact through graduation with the help of Liaison's tools and services. As a first-generation college student, she was positively influenced by her on-campus experience. She has worked as a director of admission at Erskine College and in student development at Anderson University.