35 Years of Navigating Change in Higher Education
Key Takeaways From Liaison’s 35-Year Insights Report

Liaison’s new Insights Report, 35 Years of Navigating Change in Higher Education: Strategic Insights on What’s Next for Institutions, Students, and the People Who Support Them, reflects a perspective few others can offer. It distills decades of partnership with institutions, associations, and system leaders into an honest, forward-looking snapshot of where higher education stands and where it could go next. Drawing from internal experts with on-campus experience, the report delivers strategic insights informed by real-world challenges and Liaison’s collective professional judgment.
Key takeaways you'll gather from this report include details about:
- What’s shaping higher ed in 2026.
- How to lead enrollment when conditions keep shifting.
- How to balance the burdens of burnout and turnover with resilience.
- What the future can look right with the right partnerships, technology, and vision.
Over the past 35 years, Liaison has learned that progress doesn’t require perfect conditions. It requires shared purpose, strategic clarity, and the willingness to evolve. Read the report to learn how that mindset is already reshaping what’s possible.
Meet the Authors:
April Grommo
Assistant Vice Chancellor, Strategic Enrollment Management
California State University Office of the Chancellor
Scott Lemmon
Director of Admissions and Enrollment Strategy, Office of the Commissioner of Higher Education
Montana University System
Craig Cornell
Vice President for Enrollment Strategy, Undergraduate and State Systems
Liaison
